Default model
Used by any agent that has not been given a model of its own. Each agent can override this from its own screen.
API connections
11 of 12 connectedSource systems the data platform pulls from on a schedule. Pipelines are incremental and orchestrated by Apache Airflow.
AmazonMarketplace
Orders, inventory, finance, pricing, brand analytics, fulfillment, listings
via Vendor Central / SP-API
Amazon AdsAdvertising
Ad profiles, campaigns, ad groups, keywords, search term reports
via Selling Partner API
ShopifyE-commerce
Orders, products, customers
via REST API
WayfairMarketplace
Orders, dropship, Castlegate, cancellations, transactions, PO errors
via Vendor API
KlaviyoMarketing
Campaigns, metrics, profiles, events
via Email / SMS API
ZendeskSupport
Tickets, users, organisations, satisfaction scores
via Support API
BazaarvoiceReviews
Reviews, questions, answers, statistics
via Reviews API
SalsifyProduct data
Products, properties, digital assets
via PIM API
Legacy SQL ServerHistorical data
Core sales history, Trellis, WAI Amazon sales history
via Direct database
My SammFinancial
Accounting, pricing
via MySamm API
Sage 300ERP / pricing
Vendors, customers, items, orders, POs, price and stock history
via Direct database + API
Agent rules
Applied to every agent, without exception.
Read-only access
Agents may read connected sources but never write back to them.
Require approval for actions
A named person signs off before any suggested action runs.
Log every run
Inputs, outputs and the approver are recorded for each agent run.
Escalate low-confidence answers
When an agent is unsure, it hands the question to a person instead of answering.
Alerts
Where agents send what they find.